Privacy Policy

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This Privacy Policy describes the information we collect from you, what we do with the information.
If you have any questions about our Privacy Policy, please contact us either by email:info@hostsurfuk.com, Live Support or opening a support ticket.



When you sign up for a service provided by us, we may ask you to provide us with contact information such
as your name, address, telephone numbers and payment information such as expiry date and card number.

If you need to contact us for customer support , we may ask for proof of who you are to confirm you are
the owner of the services you are enquiring about. We will do this by asking for your Support Pin.

When you vist our website we will capture your IP Address, time of and duration of vist and the pages you have viewed.

We will also place a cookie that will identify you as a repeat vistitor or customer when you vist our Web site.
See “What is a cookie” below.

If we send you an e-mail, we may include a marker that will allow us to identify e-mail that is opened and viewed.


Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:
* For payment purposes and to provide customer support;
* To announce special offers or provide other information from time to time via e-mail. We may also send e-mail
announcing special offers by our third parties, but we will not provide the third parties with your e-mail address
or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.

We will not provide any personally identifiable information about you to any other person other than:
* a law enforcement or regulatory agency at their request;
* a person or company who acquires our business;
* third parties who perform services on our behalf (such as payment processing), subject to the third party
agreeing with us that it will keep your personally identifiable information confidential;
* As otherwise needed to protect or enforce or rights or the rights of others.
We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.


What is a Cookie?

A “cookie” is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site.


Security of Your Information

We store your personally identifiable information and payment information in a secure and encrypted database.


Children’s Privacy

Our services and products are not available to children, over 18s only and we will not intentionally maintain information about anyone under the age of 13.


Privacy Police is affective as of 17th May 2012.

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