Why has my account been suspended for spamming?

We constantly monitor our network and while monitoring spam being sent was detected from your account. To protect our servers and other customers we have had to suspend your account.

This can sometimes happen if your website has been compromised (e.g. WordPress, Joomla and other CMS) and your account used as a hub for spammers to send bulk emails out.

If your account has been suspended as result of spam emails being detected on your account, you will already have a ticket open with our support team.

Due to the nature of this issue all questions and discussions must be done through the already open ticket. Our live chat or customer services teams cannot assist you with this.