Yes. We offer a 14 day money back guarantee. If you signed up to our services for the first time then you have 14 days to require a cancellation and refund. Terms and Conditions apply.
All shared and reseller hosting accounts are setup instantly and your welcome email will be sent upon first payment being received. Dedicated servers and cloud servers can take up to 24 hours to be activated.
If your domain is registered or has been transferred to us as your domain registrar you can change your nameservers in your My.HostSurf. To update your nameservers in your My.HostSurf please do the following: Select ‘Domains’ Click on ‘My Domains’ Click on ‘Manage My Domain’ Click on ‘Nameservers’ Enter your […]
You can access webmail via the following: http://yourdomain.com/webmail http://server-ip/webmail You will require the full email address for your username and your email account password.
You can reset your cPanel and WHM password by raising a ticket to our Support Team.
You can raise the upload limit by adding the following lines to your .htaccess file: php_value upload_max_filesize 10M php_value post_max_size 10M This example assumes you wish to change the limit to 10MB. If you do not have a .htaccess file you can create a file called .htaccess in your public_html folder […]
Yes all Host Surf UK servers have curl installed.
You can login into your Web Host Manager (WHM) via: http://yourdomain.com/whm http://server-IP/whm
You can register a new domain with Host Surf UK via this link: Register a New Domain
If you want to transfer your website from your old web hosting provider to Host Surf UK please fill out our transfers by raising Transfers Ticket. You will need to provide us with the following: Old Server IP Your domain Old control panel used (e.g. cPanel) Old Username Old Password