We prefer to answer support requests via our ticket system for several reasons Provides an audit trail of communication with our support staff and can be passed to other staff working on your problem easy. Allows us to focus on fixing your problem, rather than trying to answer calls. However […]
Yes. Even if you are not a Host Surf UK customer, you can Signup to our affiliates program free of charge and start earning from selling our services. For more information visit: www.hostsurfuk.com/affiliates
Yes, you can upgrade, please Contact Our Sales Team
Yes. You can open a Transfers Ticket and request a cPanel transfer free.
Our shared servers are located in Nottingham Our VPS and Dedicated Servers are located across 3 different locations: Maidenhead, Nottingham, Manchester. All in the UK.
You will be given a temporary URL to cPanel/WHM in your welcome email after your signup. http://server-ip/cpanel
Yes. As long as it’s legal in the UK.
No. The price you see at the checkout is the price you will pay.
Yes. For our dedicated and cloud servers. We take security very seriously so SSH is not allowed on a shared or reseller hosting package.
We accept all major debit & credit cards including Visa, MasterCard and American Express. We also accept Direct Debits, PayPal and Bank Transfers. Direct Debits and Bank transfers are limited to UK residents only. We accept BitCoins on all Shared and Reseller Hosting packages only.