Yes, simply contact our teams to request IPv6 addresses. IPv6 is available on all dedicated servers.
Yes – we can provide dedicated gigabit and 10GB connections and can provide gigabit vLANs. Select this option when placing your order or Contact Sales to add this to your server.
All our VPS packages are fully managed and include cPanel. If you have any issues with your VPS or require support please Open a Support Ticket
Redemption is the status that most domains will enter if they have not been renewed in time. When the domain expires the website will no longer resolve and no changes can be made to the domain. However, for most domains, you will have a 27 day expiration grace period after the […]
Once your domain has expired you will not be able to renew it from My.HostSurf. However, you can still reactivate most of the TLDs during 27 day grace period at a regular renewal price. You will need to Open a Ticket with customer services to change the status of the domain […]
Yes you can. Contact our Sales Team for more information on how to add server management on your unmanaged server.
To setup rDNS you first need to make sure the IP resolves to the name you are adding, if it doesn’t the rDNS will not work. Once the IP(s) resolves to the name your adding, you will need to open a support ticket so we can add these for you. You […]
If you choose to pay via direct debit, payments take 3-5 working days to clear from day it was submitted. Your invoice will remain unpaid until the direct debit clears. Once it has cleared you will receive email confirmation.
Please follow the instructions below to generate the CSR code in your cPanel account: Generate Private Key: Log in to your cPanel account. Locate and click on SSL/TLS Manager in Security section. Click on the Generate, view, upload, or delete your private keys link under Private Keys (KEY) menu. On […]
To transfer a domain to Host Surf UK you will need to follow the below steps. For .uk domains you will need to update the IPSTag to ENOM For other domains such as .com, .net, .org, .info, or .biz you will need to provide the EPP code obtain from your current […]