VPS Management

All our VPS packages are fully managed and include cPanel. If you have any issues with your VPS or require support please Open a Support Ticket

Domain Redemption Status

Redemption is the status that most domains will enter if they have not been renewed in time. When the domain expires the website will no longer resolve and no changes can be made to the domain. However, for most domains, you will have a 27 day expiration grace period after the […]

Domain Expired

Once your domain has expired you will not be able to renew it from My.HostSurf. However, you can still reactivate most of the TLDs during 27 day grace period at a regular renewal price. You will need to Open a Ticket with customer services to change the status of the domain […]

How Can I Setup rDNS

To setup rDNS you first need to make sure the IP resolves to the name you are adding, if it doesn’t the rDNS will not work. Once the IP(s) resolves to the name your adding, you will need to open a support ticket so we can add these for you. You […]

Generating a CSR using cPanel

Please follow the instructions below to generate the CSR code in your cPanel account: Generate Private Key: Log in to your cPanel account. Locate and click on SSL/TLS Manager in Security section. Click on the Generate, view, upload, or delete your private keys link under Private Keys (KEY) menu. On […]

Transfer Domain In

To transfer a domain to Host Surf UK you will need to follow the below steps. For .uk domains you will need to update the IPSTag to ENOM For other domains such as .com, .net, .org, .info, or .biz you will need to provide the EPP code obtain from your current […]